Ordered a TV lamp for wide-screen TV on Thanksgiving day. Ordered next day shipping at great expense. Got no confirmation order that item had been shipped 5 days later. Still have not received it! Tried to cancel order after checking on the status. Their website said it was back ordered. After several phone calls, and an hour and a half of trying I reached a human. The respondent for [email protected] was extremely resistant to a cancellation, indicating it might have been shipped. I have never received such poor service on an... read full review »