In March 2009 I ordered 6 CDs through Tower.com - a company I had never had a problem ordering and receiving orders from prior to this. I received 5 of the CDs I ordered but the 6th CD never arrived. I inquired online as to when I would expect to receive the missing CD and did receive a reply that they were having difficulty obtaining a copy for me even though they continued to advertise the CD for sale online. They did offer to issue a refund at that time however since I wanted the CD, had already paid for the CD I asked them if they could... read full review »