I purchased a BFG GTX285 Video Card (package was sealed)at the Microcenter in Westbury, New York, Salesman was Leslie, When I got home and opened it, I was shocked to find a Used EVGA 8800 GTX inside. I took the item back and they refused to exchange it for me, at this moment I am out almost $400 I am in the process of contacting American Express to dispute the purchase, Hopefully they will credit my card as they are usually very good with that. In a last ditch effort before I take legal action I will go back to the store tomorrow and speak with Pablo (I was told he is the only one that can ok an exchange. read full review »