Like many other people who have posted complaints about Chase's unconscionable change in promotional rates, I never received the notification which Chase allegedly sent in November, 2008. I called their customer service number to request a copy of the notice, and the representative agreed to send it. What I received from Chase, however, was a note claiming I had agreed to the change in terms involving a higher interest rate. I called back to advise Chase i had never agreed to a change in the rate, and that I had only requested a copy... read full review »