I left active duty military service in June 2005, after serving in the Army as a recon scout for four years, the last of which was spent in Iraq. I signed up for USAA online in June of 2006, and received an email confirming my membership directly thereafter. But when I called them yesterday to get pre-approval on a home loan, I was told I did not qualify for membership, and that they could not help me because I was not a soldier currently fighting on the front lines. read full review »