This company is absolutely terrible -- their sales picks up right away and is happy to sell you a scooter, but their customer service leaves you on hold for 30-45 minutes at a time before you eventually give up. They sold me a scooter in September with a bad brake rotor. I called them the NEXT DAY, and was told to bring the scooter in.. well, being that I am 70 miles away without a truck, of course I can't keep running back and forth or take time off work. Everyone over there has a different story -- finally I sent the part back to... read full review »