I sent the following letter to the CEO of infinity insurance after a horrible experience I had with them today. Can anyone comment on what you think may happen from this, if anything? Thanks. I am writing this letter in regard to a very disappointing, and disturbing experience that I encountered with the on line payment processing of Infinity. On Dec. 1, 2009, I logged on to my on line Infinity account to make my monthly installment payment, which I have been doing for several months now. On this day, I clicked the link labeled... read full review »