I called in early October to cancel my service effective 10/30/09. Originally I was moving out of the country and requested for them to mail me the kit to return my receiver. They told me they could not do that until after my service was turned off. I complained to a supervisor who said the same thing & suggested I go to FedEX and tell them to mail the receiver back & to bill DirecTV for the shipping - I repeated what she said as it did not sound right. I called FedEX and they said they cannot bill DirecTV, I would have to pay shipping... read full review »