"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (NanH65)

TXU Energy
NanH65 December 2, 2009
I heard a new billing system has resulted in many billing errors and disatisfied customers receiving billing for services from many months ago which are not even correct. I was billed for over $500 usage at an apartment I never rented after turning down a job and informing TXU that I was not moving in after all. Since they would not contact the owner or apartment manager, the burden of proof was on me to get an apartment manager I do not even know to fax a statement on my behalf. I have accrued over $25 in fax and $5 in mailing fees. After... read full review »
Filled under: Other Location: United States

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