Unlike many of the complaints, I did receive what I ordered and I was impressed with the speed it was delivered and the constant emails I got as the chair crossed the country. My grandkids broke my chair by pulling on the controller and ripping it out. I need to rewire the connections but it did not come with schematics and the company seems to have vanished from the planet and I have nobody to get the electrical scheme from. I anyone knows what the wiring diagram is please email me; [email protected] In the meantime I have an albatross of a chair taking floor space. Thanks read full review »