United has the absolute worst reservation system. The phones are manned by rude, non-english speaking people. I have tried many times to deal with them, but not one ever seems to want to provide the customer service I expect. They do not 'go the extra mile' for the customer and refuse to bend on checking different dates/airports etc. Unfortunately it has come to the point that when I call, if I get a 'non-english speaking' person, I hang up and call back until I hit the jackpot! It is absolutely ridiculous that everything... read full review »