USER REVIEWS (stopsign2158)
ING Direct
This bank has the worst customer service department. The reason they give high interest is they hold your money from you for inordinate amounts of time. When I transferred my money from my regular checking into their "savings" account they said they'd hold my money for 5 days. I put it in on 11/20 and didn't have access until 12/1. This was a total of 12 days. I understand that they don't count weekends or holidays but someone should have explained all this fully before we opened their account. Also when I called to... read full review »
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