Elegant Entries does NOT STAND BEHIND their website guarantee elegantentries.com/guarantaee which states "Peace of Mind" Guarantee. There aren't a lot of words to our guarantee, so there's no "fine print." This is it: WE OFFER OUR UNCONDITIONAL GUARANTEE ON ALL OUR PRODUCTS AND CRAFTSMANSHIP. IT's THAT SIMPLE." signed Gary Arcieri, President of Elegant Entries. That unconditonal guarantee is WORTHLESS!!!. When my storm door lock broke on my Elegant Entries door, I first emailed them. No reply whatsover (oh... read full review »