After dealing with this company for many years (since Parent's engagement), in order to size a ring it's taking now 2 to 3 weeks. Where in the world is the customer service! If anyone needs a fast service pretty much, it may end up having their purchase after 3 weeks and in the worst case 4. I can not understand where are the jewelers?. What happen with the customer service...why others stores in the same mall give a faster service and these times where you need to think twice before buying ...Zales defenetely need to act if they want our bussiness. read full review »