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"Consumer Reviews on Companies, Products and Services" |
USER REVIEWS (Lauren Hill)
Kohls
I've been a customer at Kohls ever since it came out. I haven't had any disappointments with Kohls yet until today. I have been looking for some trapper hats/beanie for my cold weather collection. I happened to see this really cute beanie on Kohls' website but this item is no longer available online. So I called up the nearest Kohls' store to ask them to look it up for me. This customer service rep put me on hold because there was 4 people waiting for her. Her name is Brenda by the way. Okay, that's fine. I don't... read full review »
Charlotte Russe
I had the worst customer service experience of my life yesterday at Charlotte Russe store in Westminster, CA. I made an order online on 11/27/2009. My order just arrived yesterday on 12/05/2009 (free ground shipping). I didn't like most of my items so I decided to return the majority of them on the same day.
12/05/2009 at 7:00 PM
When I came to the store to return the items, as soon as the sale associate saw that it was online order, she gave me this annoyed look. After she rudely asked for my ID and credit card, then hrew them... read full review »
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