I purchased online gift card from NewEgg on 11/6/2009; the recipient never received email from NewEgg containing gift card. I contacted NewEgg customer service and they said they would resend the card to me and the recipient; neither of us received the card. I contacted the customer service department three more times and was told the card would be resent to both parties each time, but again, neither of us received the card. On 11/30/2009, I asked that the gift card be canceled and the money refunded and I was told it would be... read full review »