We ordered business cards from a local printer located in the same town in California as our business only to later be told that the printing would be done in Florida and take 5 business days instead of 1 day to ship to us. The cards would have been received too late for use to use them so we canceled the order which was never printed and never shipped. Despite repeated efforts by email and by phone with the president, Brooks Palmer, we still have not received a refund of the amounts charged to our credit card and Focus Printer is contesting... read full review »