Prior to July of 2009 my cell phone service was with Alltel and my service was good, account was also in good standing. Since July 2009 I have had numerous problems with the phones service, poor customer service that required me to waste countless hours of sitting on hold or being bounced from department to department to resolve my problems. At one point Verizon technical department wanted me to drive around and look for areas where the phone service discontinued to function and the report the address of the locations, a big waste of my time... read full review »