The screen on my Roadmate 2000 cracked and I called the support number for assistance on a Sunday. I was told the service rep (Tony) opened a repair ticket with all the information I gave them, including the quoted price for repair of $95. As it might have been my fault, I was ok with that. HOWEVER, on Monday when I called back, I was told the price was $15 over what I was quoted the day before and there was no information included on my trouble ticket. I told them that was unacceptable and "Joe" told me that was the way it wa... read full review »