It is important to vent when you feel you have been mistreated by a company that you have trusted for so many years, the company is SEARS. We purchased a Kenmore Refrigerator on October 2006 and after seven months of use, the refrigerator stopped cooling. The freezer worked fine but the refrigerator side temperature would be at room temperature. I called the (800) SEARS service number and I was told I had to wait 7 days. I pleaded with them to understand that we had twin newborns and it was imperative I get service much sooner then that... read full review »