Orbitz Customer service is horrible. I talked to 5 people up to the night supervisor. I booked a cruise with Orbitz on November 3rd, 2009. Had a family emergency and called for a refund on November 4th, 2009. I have not been through so much crap with any company like orbitz all my life. It was a nightmare trying to get my refund back. I waited till December 1, 2009 to get my refund and it wasn't there. I called Carnival Cruise line and they informed me that they were waiting on paperwork from whomever I booked the cruise... read full review »