I was charged for a norton antivirus by eathlink on my bill me later account. I did not want the service and I never used it and eathlink said I used it for 2 months and charged me for it. I have had their service since 2001 and I already have norton antivirus and have to shut it off everytime I go on line as the programs do not work together. I have called several times to have the charges removed and one operator was going to remove them until she spoke to her superviser. I have changed my service and hope to prevent anyone else from being overcharged by them. How can we shut them down? read full review »