We previously ordered from Seattle Coffee Direct in 2008 and cancelled shortly thereafter. This past month I was billed for $79 from each company to my credit card. No order was placed. Both companies have the same P.O. Box address on their respctive websites and the same options on their IP telephone system. After leaving many messages, I finally reached a real person"Steve" who took 11minutes to "find my file" citing computer issues. I advised "Steve" that I was recording the conversation and he was cooperative as I... read full review »