$125.90 unauthorized charge when I tried to return my DEFECTIVE Sedu hair straightener. Company tied up my money for days when they weren't authorized to charge me more than $9.95. Rude customer service agents and totally unhelpful customer service supervisor.I WOULD NEVER buy from Folica.com again! In my eyes when they charge you a full retail price to replace a defective product that is FRAUD! I did not get a resolution quickly and sat on hold for 4 separate calls due to their poorly trained customer service individuals. It was a otal... read full review »