Make sure to read this before you decide to purchase any item requiring financing at Zales or Zales.com Just to let you know that before I decided to write this I tried to resolve my unfortunate issue with Zales and Citi (Zales’s financing bank) directly. It is apparent to me now that neither Zales nor Citi are willing to help abiding by some of the worst customer service rules and regulations you’ll ever come across. Here is what happened: In 2007 I purchased a diamond wedding band for myself (ITEM #: 17762659) which I... read full review »