I have been a 011 Communications customer for almost ten years. My previous rate for international calls to Russia was 3.5 cents for the past year and a half. My last bill charged me 7 cents per minute. I'm very angry with the price change and have no idea what has led to it. When I called customer service, a female employee told me that the rate has always been 7 cents per minute and that the 3.5 cents I have been paying for the past year and a half was a system error. This really made me upset, because I usually call the company once... read full review »