The following is a filed complaint with the Better Business Bureau in Utah along with a response from Platinum and my closing rebuttal. If you are considering Platinum or if you have recently signed a contract, please remember that you only have three business days to take action. (Case Description addressed to Better Business Bureau): The sales team misrepresented the total cost of the security system. Cancellation of the contract requires full payment of the 5-year agreement. Purchase date: July 6, 2009 Contract term: 60... read full review »