Here's what happened when I purchased a gas range from Sears on October 4, 2009: I bought the range (a Kenmore product) during a "Friends and Family" sale. I paid for delivery and installation, and for an extended warranty. About a week later, I got a call from a woman telling me she wanted to schedule delivery for 2 weeks later. I was upset by the delay, but agreed. The stove was delivered by a plumber who didn't like the way the gas piping had been installed, so he wouldn't install it. He told us what... read full review »