I sent this company $100 and my old Thinkpad battery in October 2008. It sounded like a good way to get a new battery and minimize waste. After 6 months I still had not received my battery so I canceled the order. In April 2009 they said they would "process my refund and send a check in 7-21 days." After calling them over 50 times and being told lie after lie, I finally received my refund check last week. (Dec 2009) My recommendations; 1. Don't ever do business with this company 2. If they owe you a refund, don't stop calling them. Keep good notes of every conversation and just keep calling. It finally worked for me. read full review »