I moved and needed to close my account before leaving the state. I returned my cable modem in person and got a receipt that stated that I was to be given a refund. Instead, for the past year, I have been getting a bill! They claim that the modem was not returned and that I owe for it...even though I walked into the office myself and have a receipt. I have mailed, faxed and called the company (with a copy of the receipt) for over a year and it is still not resolved. When I just called again about this, I was told that it would... read full review »