I got a letter from Sandie Ingersoll, Corporate Specialist, Client Affairs, after I wrote a letter to the President of the Bank complaining about my account. I then get this rude, hard butt letter demanding I close my account or the delinquency rate would be applied to my account. I have had this account for years and have never missed a payment up until now. I lost my job this year and still made the payments. One miss was because the jackasses didn't send me a bill. Ms. Ingersoll was unprofessional, rude and nasty. She reminds me of a... read full review »