In regards to a Home Depot order that was placed on Cyber Monday (November 30, 2009). I placed an order for a Darby Electric Fireplace. The fireplace arrived on December 4th 2009. After inspection of the fireplace damaged was noticed on the bottom left corner and the top left corner. On December 5, 2009 I contacted Customer Care to ask about returning the item. The representative gave me a RMA number and told me to drop the package off at a FedEx Location for pick up. During the conversation with the representative I asked how the return... read full review »