Back in August I moved and canceled my Verizon internet/phone. I was told that I had 30 days to return my router and that a prepaid envelope would be sent to me. Two weeks later, I got the prepaid envelope and sent my router back a few days later. I received a bill a few weeks later for unreturned equipment. I called Verizon to inquire about this, and after being transferred a few times was told that they received my equipment "one day late" and had to bill me but not to worry, in 2 to 3 billing cycles, I would be given a credit... read full review »