I was charged £13.99 for the DVD "Harry Portter And The Half Blood Prince" pre-ordered under order No 183531481. This DVD is available from other retailers @around £10. I have tried to contact Play.com on 0845 8001020 for several days but the line was always busy. Grateful to know if the price had come down since the pre-order and therefore a refund of the difference would be appreciated. read full review »