In early October 2009 I bought a Toshiba laptop U500 ST5302 from this online store. Soon after receiving the laptop, I found that the laptop battery was draining at the rate of 15% per day (flat in less than one week) when the laptop is totally shut down. To the company's credit, their customer service provided me another battery to check out whether it was a defective battery - it was not, the same problem occurred. I had used other laptops (Fujitsu, Dell, HP) which never had this problem. I finally got them to authorize sending the... read full review »