I ordered a power steering pump for my Land Rover, when I ordered it it stated a $61.00 Core charge added to the bill that was redeemable when I sent the Core part back. When I recieved the new part, there was no instructions or address for sending the Core part to them. I called Customer Service and was continually sent to the Returns Dept. The Return Dept said they dont accept old parts as core...only New resellable parts. I asked them to look on their web site. They then put me on hold (never returning) I've made several more rquest... read full review »