I sent a payment in on-line and that automatically shut off my paper statements that I was receiving in the mail faithfully for years. Nothing on the web site informed me that my paper statements would be turned off now that this payment was excepted on-line. I was not given a choice to as to wether I wanted to continue receiving my statements or to go paperless like most sites do. I didn't receivce my statement and I when I inquired about it my payment was to be received late because if on went on line to make the payment it would shut... read full review »