My wife and I were so thrilled we were going to order a laptop for our son for Christmas. Researched and found a Dell we liked. Called and spoke with Dell order line and asked if there was any reason we could not rely on the laptop to be delived on time. We were assured everything was in stock and there was no reason we could not expect the laptop for Christmas. So with this assurance we went online and placed our order and payment. We watched it online and it had been scheduled to ship December 16, 2009. When on the 17th it still hadnt... read full review »