I took in a laptop for repair on a Sunday and was informed that it would have to be sent to service center for repairs that should take about one week. Went online to check status on Thursday(5 days later) and it showed that an estimate was pending and that I should contact local store to approve repairs. I called the store and no one there knew anything. The best they could do was inform me that I would be contacted by the service center for approval and that it normally took about two weeks, not one week as I was told originally. When I... read full review »