same as all the other complaints: the site took 3 days to update to say the product was shipped, and send me an email to let me know that had happened. when i did speak through a live chat, the person would say, don't worry. That should have been a clue right there. now, i'm looking for status of my shipment and i can't get a live operator and the number for customer support has been disconnected. i should have looked here before ordering from this website. read full review »