My family and I have been member of the Mayan Palace Resorts and Grand Mayan Resorts for the past five years. Each year we have a wonderful experience, excluding our most recent visit December 11th through December 19th 2009 at the Grand Mayan, Puerto Vallarta Mexico. Our most recent trip was for an extra special occasion, my brother 10 year anniversary which was going to be a renewing of vows wedding ceremony. I as an owner of a catering and event planning company in California was appalled by the lack of service and interest we were... read full review »