At 0903 on Dec 22 I called customer service and spoke with Patrick who was rude and sarcastic when speaking to me. He placed me on hold numerous times in a call that lasted est. 30 minutes. After asking him about my order he placed me on hold, when he came back he told me he had to talk to his rep and told me that my order was cancelled. I asked for his name as I was sending a follow up email. Patrick put me on hold again and after a few minutes came back and told me that I was sent an email on the 17th~ I never received that email or I... read full review »