This company just stinks. It's been 5 weeks without a washer & who knew the washer was my best friend until she died. It began just b4 Thanksgiving, a week later Metro came out and diagnosed the motor needed to be replaced. Washer is only 3 years old; told me they would have the part delivered to Jonathan's truck and call the day before to determine AM or PM appt; Metro called and asked me if I had the part yet, WTF!?! I called, spoke to Stella--can you say, "ding bat, " Never acknowledged what the tech said, told me to... read full review »