I filed my case with their office several months ago. First they conducted an interview which they conveniently lost and we had to redo ourselves and email back to them. After we emailed back the interview document which we shouldn't have had to redo in the first place, we did not hear anything for almost two weeks. I finally called, left several messages and have not heard anything in return. If any of you have worked with them and are experiencing the same problems, what can we do? read full review »