WE PURCHASED A LANE RECLINER IN ABOUT 2000 AND NOT KNOWING THAT IF YOU MOVED WHICH WE DID ACROSS THE STREET TO ANOTHER CONDO WE COULDN'T GET SERVICE OF ANY KIND, I OFFERED TO PAY AND WAS TOLD NO. FIRST WHEN I STOPPED BY YESTERDAY AT THE MANCHESTER STORE THEY CALL THE SERVICE DEPARTMENT AND THE GIRL COULDN'T FIND ANYTHING SO THEN A SALESPERSON TOLD ME TO TALK TO THE STORE MANAGER WHO TOLD ME SHE COULDN'T DO ANYTHING. TODAY I CALL BACK AND THE GUY FOUND US AT ONCE AND I EXPLAINED EVERYTHING TO HIM. I ASKED TO SPEAK TO A MANAGER... read full review »