I made sure to contact Pictage as I was preapring to order a parent album for my Mom and Dad fro xmas. After spending nearly an hour on the phone with them about a consistent error in the proof, the rep was finally able to correct the proof and assured me that I would still receive the book by xmas if I ordered next day. I called a week later to check on the order to find out that I would not receieve the album until mid January. Not to mention when I inquired about a refund they could not give me an detailed information as to if I would... read full review »