We ordered a dog bed from www.nextdaypets.com. The bed arrived and we determined it was too small. I went to the website and followed all of their "rules" in regard to returning an item. Long story short, we're getting the runaround or nothing at all from them...no return authorization number(I've asked 3 times as of today)...they said at their last communication (12/11/09) that they were "reviewing" my request (I just want a return authorization number - if there's an "issue" with the item it can be... read full review »