I HAVE BEEN CHARGED FOR A SERVICE THEY CLAIM WAS AUTHORIZED BY A DECEASED PERSON. THE NAME IS NOT ON THE PHONE BILL OR ASSOCIATED WITH IT. I CALLED FOREVERGLAM, INC AND TONYA SAID THE CHARGES WILL BE REVERSED WITHIN 2 BILLING PERIODS. IT DOESN'T TAKE THAT LONG SINCE I JUST RECEIVED MY BILL. IT DIDN'T TAKE THAT LONG TO ADD IT TO MY BILL. AFTER I WAITED ON THE PHONE FOR AT LEASE 15 MINUTES WHILE SHE FINISHED THE CALL IN FRONT OF MINE, SHE GAVE ME A CANCELLATION NUMBER. I THANKED HER AND CALLED THE NUMBER LISTED UNDER THE ESBI PORTION... read full review »