I was recently charged "overdraft fees" on my account with Guaranty Bank. When sending in an email to customer service to request the fees to be removed, I simply recieve a canned response that this not possible. So I call into the customer service department after TWO rounds of being hung up on after over a 20 minute hold each time, I speak to Lakesha (not sure if that is spelled correctly).She was extremely rude, cutting me off as I spoke.What kind of customer service center do they run? I also called back to speak to a... read full review »