1) We set-up new service with Centurylink, they didn't turn it on, but they still charged us 2) When they did finally (1 week later) come to check out the problem (there guy didn't clear the work order, whatever that means) they went to the wrong address 3) After not showing up to see why we didn't have service they wouldn't admit we exist, even though I had the bill & all the tech / customer service rep's ID numbers, names, & times of conversations in my hand 4) I had to get a second party contractor... read full review »